Delivery Information

When to expect to receive your order:

We sent out orders the same day if you order by 3pm.

If you order several items they may be sent to you in several parcels, as different products may be sent directly to you by different suppliers.

? Perfumes, aftershaves, and certain beauty products arrive within 3-5 days.

? Most other items between 7-30 days for example toys, home accessories, electronics.

We do our best to warn you if there may be a long delivery time on individual product pages.

? Please enquire about specific items if you need them to arrive before a certain date.

What if your order does not arrive on time:

If your item has not arrived within reasonable time, please contact us and we will investigate the matter quickly, and give you the opportunity of a replacement, or a refund if it doesn’t reach you for any reason.

If you are not in when the driver tries to deliver:

If you are not in, the courier will leave a card. Please contact the courier as soon as possible to arrange a redelivery or collection. If you don’t collect it in time, your order could be returned to us.