When you can expect to receive your order:
We process orders the same day if you order by 9pm.
Most items are sent direct from the manufacturer, and delivery can take between 7-30 days.
Perfumes and aftershaves arrive within 3 to 5 days.
If you order several items they may arrive individually and on different days.
What if your order does not arrive on time:
If your item has not arrived within reasonable time, please contact us and we will investigate the matter quickly, and give you the opportunity of a replacement, or a refund.
If delivery fails:
If you refuse delivery at the door, or the delivery person fails to deliver your order, or if the courier leaves a card and you do not collect it in time, we would need to receive the item back in order to refund you. This can take some time depending on the courier used.
If the courier leaves a card please contact the courier as soon as possible to arrange a redelivery or collection.