When to expect to receive your order:
We sent out orders the same day if you order by 3pm.
For guarantee Christmas delivery order by the 19th of November any orders after that may arrive before Christmas but we cannot make any promises. We apologise for an inconvenience
If you order several items they may be sent to you in several parcels, as different products may be sent directly to you by different suppliers.
? Furniture arrive within just 4-6 business days.
? Most other items within just 7-15 business days for example toys, home accessories, electronics. Due to extremely high demand.
We do our best to warn you if there may be a long delivery time on individual products that are handmade.
What if your order does not arrive on time:
If your item has not arrived within 4 weeks, please contact us and we will investigate the matter quickly, and give you the opportunity of a replacement, or a refund if it doesn’t reach you within 4 weeks.
If you are not in when the driver tries to deliver:
If you are not in, the courier will leave a card. Please contact the courier as soon as possible to arrange a redelivery or collection. If you don’t collect it in time, your order could be returned to us.